LAN PROS COMMUNICATION INC SUPPORT AGREEMENT
All hardware, parts and labor provided by Lan Pros Communication Inc are covered under the following Limited Warranty.
1) If not specified in the proposal, all hardware, parts and services provided by Lan Pros are covered by a 3 month limited warranty. Failure of hardware or parts purchased from Lan Pros and defective workmanship identified within 3 months after the initial installation or service will be replaced and/or corrected by Lan Pros free of charge. After this period the manufacturer warranty will apply. Software, whether bundled or pre-installed, is warranted only by the manufacturer under their terms.
2) Lan Pros provides 3 months on-site free support and 6 months off-site (remote) free support for all networks and systems which are proposed, purchased and installed by Lan Pros.
3) Viruses, spyware and malware are not covered under the manufacturer or Lan Pros Warranty; this includes any damage to and/or loss of data.
4) All wiring (e.g., data, phone) will be covered by a full one-year Lan Pros Warranty.
5) The warranty will not cover damage caused by fire, water or other Acts of God. The warranty also does not cover external causes such as accident, abuse, misuse, or problems with electrical power.